Skip to main content

COVID-19 Resources

You can visit UC San Diego's Return to Learn website for an extensive list of up-to-date information on COVID-19 and regarding the plan for a gradual return to full campus operations at the start of the Fall 2021. 

We at The Hub understand the distress many students and non-students may be experiencing now due to presence of COVID-19. We have compiled a list of various resources below both on and off campus that are available for use. 

Our services are open to any registered undergraduate or graduate UC San Diego student. Take a look at our Resource Card, a small pocket-sized brochure that highlights the breadth of our services and resources here.

University Resources: 

UC San Diego Return to Learn

The latest campuswide updates regarding the plan for a gradual return to full campus operations by the start of the Fall 2021 and COVID-19 can be found here.

You can find a General UC San Diego FAQ regarding COVID-19 testing, housing, symptoms, contact tracing, and more topics here

The Hub Food Support

We will be giving out need-based grocery gift cards to registered UC San Diego students. 

The Triton Food Pantries at both Student Center A and One Miramar St (Grad/Family Housing) will be open and operating as a grab and go pick-up service, by appointment, during the 2020-2021 academic year. More information regarding hours of operations and appointment scheduling can be found here

Additionally, the pantry, in collaboration with DoorDash, United Way, and 2-1-1 San Diego is now providing users (within a 10-mile radius of campus) with deliveries of pre-packaged bags of food. Place your order at least 7 days before your schedule delivery date here

UC San Diego Grocery Shuttle

The Grocery Shuttle is running during Spring 2021 every Saturday and Sunday from 10-6pm. Here's a Google Maps link to the Pepper-Canyon-North route (where Grocery Convoy pick up/drops off) and here's the link to the Pepper Canyon-South route (where Grocery La Jolla picks up/drops off). 

To practice social distancing, we have minimized the amount of seats down to approximately 8-10 per bus, and allowing only boarding/exiting through rear doors to minimize exposure to the drivers.

Check our Grocery Shuttle page and Affordable Grocery Store Map for more information!

Library Resources and Services

Click here to access the Library's updated resources and services made fully accessible to students during remote learning.

Student Technology Lending Program

Click here to fill out a Student Technology Lending Request Form.

Undergraduate Colleges

Graduate Division

The Assistant Dean of Student Affairs in the Graduate Division, April Bjornsen, is available at 858-534-3550 or abjornsen@ucsd.edu.

Campus Wellness Resource Centers

If you are feeling overwhelmed or need additional support please connect with our campus wellness services: 

If you are worried about your situation and would like to explore your options on a personalized level please reach out to your College Dean

UC Campus Reciprocity

UC Basic Needs Reciprocity Resources: This Google document compiles the ongoing Basic Needs programs and services offered to all UC students.

As a registered UC student, you are eligible to access basic needs resources at any UC campus. Students farther from their home campus can access basic needs resources from another UC campus closer to them. Many basic needs assistance programs remain open or have continued hours of operation in accordance with COVID-19 safety guidelines.

CalFresh:

Administrative Flexibilities

Telephonic Signature
CalFresh has been granted flexibility to more easily accept signatures from CalFresh applicants over the phone. If you need assistance updating your CalFresh case, we can connect you with our San Diego County caseworker, Felicia Daniel, who has been working with us closely on many of our UC San Diego student cases. Felicia is able to process any over the phone signatures or updates you may need to complete your CalFresh application.

Waived Interviews
Initial and recertification interviews have been waived until December 31st, 2021. Face-to-face interviews are also waived until December 31st, 2021. Applicants may still be contacted by the county if missing documentation or if their application requires clarification.

Additional Food Benefits

Emergency CalFresh Allotments
Existing CalFresh recipients may receive a supplemental payment to bring their benefits up to the maximum amount based on household size. Households already at the maximum amount will not receive an emergency allotment.

Example: If you are currently receiving $95 for a household size of one, you may receive $234, which is the maximum benefits amount for a household of one.

Emergency allotments are not guaranteed each month. They are currently approved on a month-by-month basis.

  • Emergency Allotments have been approved for the month of July and will be distributed August 8th, 2021.

You do not need to make any changes or updates to your case. Benefits will be directly added to your EBT card the following month, if the emergency allotment is approved. To check your balance statement, check your most recent grocery receipt or call the number behind your EBT card for your current balance.

15% Increase to Benefits
All CalFresh households will receive a 15% increase to their CalFresh benefits effective until September 2021. For example, for a household of one, the maximum monthly allotment amount has been increased from $204 to $234.

The increase in benefits will be issued on the recipient's normal issuance date (the last digit of case number is your regular distribution date).

Replacement CalFresh
CalFresh households that lose food due to power outages lasting four or more hours can submit a Replacement Authorization Form (CF 303) within 10 days of the power outage. Forms can be submitted electronically by uploading to MyBCW and GetCalFresh or over the phone by calling Access at 866-262-9881. Please visit the Replacement CalFresh Page for more information and resources. 
Additional circumstances may allow for you to apply for Replacement CalFresh, including:

  • Lost power for 4 hours or more
  • Utilities were shut off (for any reason)
  • Freezer or refrigerator stopped working
  • There was damage from a fire, flood, or storm

Pandemic EBT (P-EBT) 
P-EBT benefits are used to support children who have lost access to the Free and Reduced Meal Program in their school due to the pandemic. These benefits will be issued on EBT cards and can be used to buy groceries, just like CalFresh food benefits. Summer P-EBT is planned to cover the months of June, July, and August

  • No plans are officially approved; however it may be distributed as soon as October 2021

Those who are eligible include households receiving CalFresh benefits with young children aged 0-6 and students in the Free & Reduced-Price Meal program whose school is closed during the 2020-2021 school year.

To receive P-EBT benefits, ensure that your child is listed under your household, update your child’s Free & Reduced-Price Meal application, and double-check that your address is kept up to date with your child’s school. For more information, click here.

On & Off Campus Student Updates

Students Living in California
Students living in California can receive help applying for CalFresh from CalFresh Outreach Assistants even if NOT currently living in San Diego. Fill out our CalFresh Assistance Form if you’d like more information! 

EBT Online

Purchasing Groceries Online
You can use your EBT card to purchase groceries online. Stores that accept EBT payment online include Amazon, Walmart, Vons, Safeway, Albertsons, and Aldi (via Instacart). Please note that you cannot use your EBT card to pay for delivery services; a separate payment method is required.

Non-EBT eligible items may be included in your order, but must be paid with another payment method.

For retailer-specific information, click here.

Frequently Asked Questions

Has COVID-19 changed eligibility for students?
Yes! Temporary Eligibility Exemptions for students have been added to help more students qualify for CalFresh. To view more information about this, view our CalFresh Eligibility Page.

Can students receive online assistance on the CalFresh Application?
Yes! Even though campus is closed, you can still receive remote help applying for CalFresh through our CalFresh Outreach Assistants. Fill out our CalFresh Assistance Form if you’d like more information. 

Community Resources:

COVID-19 Cybercrime and Scams

Since the beginning of the COVID-19 pandemic, the Federal Trade Commission (FTC) has seen a huge spike in reported scams, from phishing to misinformation online. From January to September, there have been 211,000 reports overall.

Security.org has researched and collected dozens of examples of COVID-19 scams and analyzed the FTC data. Visit their website to find out more!

Internet Service

Click here for More Information on the Emergency Broadband Benefit Program

Here are a few of the issues this resource addresses: 

  • As of May 12, 2021, the Federal Communications Commission (FCC) now offers an exciting new Emergency Broadband Benefit (EBB) to help students, low-income families, and others affected by the COVID-19 pandemic pay for internet costs
  • The EBB offers the following discounts for eligible households:
    • Up to $50/mo. for broadband internet service
    • Up to $75/mo. for broadband internet service on qualifying tribal lands
    • A one-time discount of up to $100 toward a laptop, desktop, or tablet
  • The Emergency Broadband Benefit is limited to one monthly broadband service discount and one device purchase discount per household. It will end six months after the pandemic is officially declared as over or when the allocated funds are depleted—whichever comes first. 

Click here for a Guide to Internet Service During COVID-19 Pandemic 

Here are a few of the issues this resource addresses: 

  • Can I get free internet during the coronavirus outbreak?
  • Will my internet speed be affected by the coronavirus outbreak?
  • How to test your internet speed if you connection seems slower than usual
  • If I’m working from home, how much internet speed do I need? 
  • Will my internet data cap stay the same during the coronavirus outbreak?

Click here for Affordable Internet Service Programs 

What this resource addresses: 

Click here to to view providers in your area and compare options based on your needs 

Click here to see which Internet Service Providers have data caps 

Here are a few of the issues this resource addresses: 

  • Internet providers who have temporarily waived data caps during the COVID-19 outbreak

Click here for a Guide to Rural Internet Service During Coronavirus Outbreak

Here are a few of the issues this resource addresses: 

  • Viasat’s response to COVID-19 (they will not terminate service for those who can’t pay through June 30)
  • HughesNet’s response to COVID-19 (they will also not terminate service for those who can’t pay)
  • Hotspot options for those who can’t get fast satellite internet at home
  • How to get free or cheap rural internet access during this time

Housing Help San Diego

Housing Help San Diego is a one-stop resource to support San Diegans struggling to pay rent, stay housed and understand their housing rights during the pandemic.

County of San Diego's Emergency Rental Assistance Program (ERAP) 2021

Applications for the County of San Diego’s Emergency Rental Assistance Program (ERAP) 2021 can be submitted starting March 2, 2021. 

For more information on ERAP 2021, please visit the county website or call (858) 694-4801 to speak to a housing representative. 

Note: the County’s ERAP 2021 serves all areas of San Diego region except for the cities of San Diego and Chula Vista

Renters

COVID-19 Temporary Ban on Evictions

According to the COVID-19 Temporary Ban on Evictions, tenants throughout the State of California (State), including City of San Diego (City) residents, cannot be evicted for nonpayment of rent related to COVID-19 at least until June 30, 2021. 

The City of San Diego's ttemporary ban on evictions will take effect on July 1, 2021, the date after the State eviction ban expires, unless the State further extends its eviction ban.

2-1-1 San Diego COVID-19 Resources

2-1-1 San Diego resources available during the COVID-19 outbreak can be found here.

Please search the 2-1-1 San Diego Resource Database for additional resources.

San Diego Hunger Coalition

The San Diego Hunger Coalition has compiled a list of food assistance resources and information regarding Meals for Kids, Food Banks, WIC, CalFresh (SNAP), and Senior & Congregate Meals.

Important update: The changes to the Public Charge Rule implemented in 2019 have been repealed. It is now safe to access all types of food assistance. Please take advantage of all public benefits for which you are entitled.

Check out the flyer, or go to their website for more information. 

Local Food Banks

California Social Resource Database

The California Social Resource Database (CSRD), previously known as CaliResources, is an organization dedicated to helping those who are affected by the pandemic. The resource database serves to provide information towards food, employment, housing, education, utility, and other services specific to each county in California.

Addressing Fear and Anxiety